About Us

We provide our clients with an exceptional cleaning service
that makes them experience the spotless freshness of their residence.
If anything truly defines Urban Spotless, it is our commitment and determination to provide the most exceptional, professional and consistent customer service to each client we serve.

Established in 2015, Urban Spotless is a modernized residential cleaning service that reflects the demand for reliable safe and effective residential cleaning. Urban Spotless took this one step further by using luxurious ingredients and products from around the world and incorporating packages of varying levels to help add value for each client by assisting them in selecting options that are suitable for them. Urban Spotless tailored these packages to fit homes of varying sizes, varying materials and added top notch products to ensure everyone receives the royal treatment; a maid & butler quality service. Urban Spotless had a vision and brought it to life - an innovative view on cleaning and is currently setting the example for the new era of cleaning businesses.

At Urban Spotless it isn’t only about us, it is about you, it is about the environment, and it is about using innovative ideas to induce sustainable solutions for our market to assist in reducing the negative impact of the consuming ways of life that our world is challenged with today. We wanted to create a company that spoils its clients without spoiling our planet.

Our services provide our clients with the extraordinary experience of having immaculately spotless homes while feeing them to enjoy great moments with their loved ones.

Because we treasure the values of quality, safety, security and care.

Our dedicated staff is committed to providing an outstanding service, reflective of our mission, quality standards and best practices. We provide world-class service with strict standards comparable to those of medical facilities. At Urban Spotless we have extensive Employee Training programs set into place in order to maintain an across-the-board consistency of high quality standards.


This includes classroom and shadowed on-the-job training in non-client based residences. Our employees are taught to practice following our Code of Conduct and are taught how to clean safely, effectively and efficiently.
Our cleaning specialists are always punctual and we ensure our clients receive a text message announcing the arrival and departure of our staff members.

You can safely rely on our luxury eco-friendly lines that renders your home the closest to being allergens- free. Our products are locally handmade in Canada and contain therapeutic grade essential oils and natural minerals that have been proven to be the safest for both surface and air quality to guarantee new parents a peace of mind.

At Urban Spotless we truly realize what the terms ‘bonded’ and ‘insured’ should mean. Our comprehensive insurance and bonding ensures our staff, customers and their investments are protected and well cared for. Unlike other cleaning companies, we are insured for up to $2,000,000 in the event of an accident and provide both Blanket Fidelity and Business Services Bonding. Workers Compensation Insurance is also rarely found within the cleaning industry, as businesses tend to ignore what we feel should be a legally required coverage. A client to those businesses could face a lot of costs and losses pertaining to accidents and thefts on the job and could loose their assets without being able to retrieve them through insurance.


Prior to hiring, our employees undergo aptitude testing and personal face-to-face interviewing. Following the success of a formal interview with the candidate we conduct thorough reference checks, and require a full criminal background check on each future employee. We have policies set forth that bond employees from the very beginning of their employment. We provide Blanket Fidelity and Business Services Bonding, a comprehensive insurance program with a care, custody and control clause to protect our clients as well as our employees and our business against theft, loss and injury. Our employees are also covered under the ‘Workers Compensation Board’ (WCB).

We care about our community, clients and employees. We are grateful to our community and are obligated to pay back through our ‘Cleaning for a Reason’ program in association with the Alberta Cancer foundation and the Seniors Association of Greater Edmonton (SAGE). To learn more, please click here.

We pride ourselves in our qualified professional staff

Due to our extensive training and expertise our motivated cleaning specialists are inspired and equipped to deliver outstanding customer service and the most thorough cleaning performance imaginable. We guarantee consistency in our training and stay up to date on modern day advances to ensure only the highest standards are upheld throughout our company and delivered throughout our services by adhering strictly to company wide standards. We are always mindful about the compatibility between each surface material and product we use to clean them with. Our collection includes such fine luxury products, that our cleaning specialists enjoy working with the pleasant aromas as much as our valued client’s enjoy coming home to the essence left for them to treasure. Our entire diverse team of individuals act with integrity and ownership, taking care of the clients’ in a way that reflects our companies’ best-practised standards of excellence, as they were one’s own. Our teams’ commitment to providing high quality care and cleaning services for our clients’ insures our services are consistent and hassle free.

Urban Spotless is committed to being a great place to work. We recognize that our employees are our driving force and greatest asset. Our homes cannot sparkle unless the staff members are thriving. Our employees receive comprehensive medical benefits and are well compensated for their work with above average hourly wages. They receive performance-based bonuses. We go above and beyond to support the individual growth of our employees by offering support paying for all of the training and training tools they may need to feel confident within their roles. This ensures our quality standards are met, and are set into place. This also ensures we are helping to lead the way towards bright futures for those individuals wishing to grow within our company.

Urban Spotless’ philosophy is to go above and beyond in all aspects of our business by investing and operating responsibly (economically, socially and environmentally) and by giving back and participating in meaningful ways within our community.

We believe that the health and happiness of our community members greatly enhances the quality of life for everyone. We pride ourselves in being the only Canadian cleaning company that has established a well-rounded volunteer program that includes helping to support various organizations within our community by giving them free access to our services. Our corporate social responsibility has led us to pay back through ‘Cleaning for a Reason’ program in association with Alberta Cancer Foundation and the Seniors Association of Greater Edmonton (SAGE) . Cancer patients undergoing treatment are provided with our services at no charge because we understand how important it is for patients to be surrounded by sanitary conditions, and how hard it can be for them to maintain these standards while undergoing treatments. Senior residents are also able to enjoy the benefit of a free service provided by us upon each account we book. Our ‘Cleaning for a Reason’ program is our way of giving back to the community which has given so much to all of us, and was put into place to make sure these precious members of our community are noticed and well cared for.

Energy and Greenhouse Gas Reduction. As consumers we all have an obligation to conserve our natural resources and reduce the amount of waste of which we dispose of. We look for ways to conserve raw materials and seek manufacturers and products which need less energy use to produce a package and reduce green house gas emissions. We only purchase safe, food grade, re-usable and recyclable PET plastic packaging for our products; PET stands for polyethylene terephthalate. It is commonly used to package soft drinks, water, juice, and other liquids as well as peanut butter and salad dressings. Sustainable manufacturers of PET plastic work to reduce the environmental footprint of their package through reduced or renewable energy use.
PET is lightweight and can be packed and shipped efficiently, reducing fuel requirements and greenhouse gas emissions during transport, helping to support our sustainable transport initiative.

Employee Commuting Program For this initiative to the reduction of greenhouse gas emissions, we set into a place an employee-commuting program. Our staff are provided with fuel efficient vehicles that are driven by teams of 2, 3 or more, to reduce the number of vehicles on the road.

"Urban Spotless is a leader in the residential cleaning industry with a distinctive collection of products and a reputation for excellence." - Toronto Star
"Urban Spotless is a leader in the residential cleaning industry with a distinctive collection of products and a reputation for excellence." - Windsor Star
"Urban Spotless is a leader in the residential cleaning industry with a distinctive collection of products and a reputation for excellence." - The Globe and Mail

If anything truly defines Urban Spotless, it is our commitment and determination to provide the most exceptional, professional and consistent customer service to each client we serve.


Established in 2015, Urban Spotless is a modernized residential cleaning service that reflects the demand for reliable safe and effective residential cleaning. Urban Spotless took this one step further by using luxurious ingredients and products from around the world and incorporating packages of varying levels to help add value for each client by assisting them in selecting options that are suitable for them. Urban Spotless tailored these packages to fit homes of varying sizes, varying materials and added top notch products to ensure everyone receives the royal treatment; a maid & butler quality service. Urban Spotless had a vision and brought it to life - an innovative view on cleaning and is currently setting the example for the new era of cleaning businesses.

At Urban Spotless it isn’t only about us, it is about you, it is about the environment, and it is about using innovative ideas to induce sustainable solutions for our market to assist in reducing the negative impact of the consuming ways of life that our world is challenged with today. We wanted to create a company that spoils its clients without spoiling our planet.

Our services provide our clients with the extraordinary experience of having immaculately spotless homes while feeing them to enjoy great moments with their loved ones.

Because we treasure the values of quality, safety, security and care.

Quality


Our dedicated staff is committed to providing an outstanding service, reflective of our mission, quality standards and best practices. We provide world-class service with strict standards comparable to those of medical facilities. At Urban Spotless we have extensive Employee Training programs set into place in order to maintain an across-the-board consistency of high quality standards.

This includes classroom and shadowed on-the-job training in non-client based residences. Our employees are taught to practice following our Code of Conduct and are taught how to clean safely, effectively and efficiently.
Our cleaning specialists are always punctual and we ensure our clients receive a text message announcing the arrival and departure of our staff members.

Safety


You can safely rely on our luxury eco-friendly lines that renders your home the closest to being allergens- free. Our products are locally handmade in Canada and contain therapeutic grade essential oils and natural minerals that have been proven to be the safest for both surface and air quality to guarantee new parents a peace of mind.

Security


At Urban Spotless we truly realize what the terms ‘bonded’ and ‘insured’ should mean. Our comprehensive insurance and bonding ensures our staff, customers and their investments are protected and well cared for. Unlike other cleaning companies, we are insured for up to $2,000,000 in the event of an accident and provide both Blanket Fidelity and Business Services Bonding. Workers Compensation Insurance is also rarely found within the cleaning industry, as businesses tend to ignore what we feel should be a legally required coverage. A client to those businesses could face a lot of costs and losses pertaining to accidents and thefts on the job and could loose their assets without being able to retrieve them through insurance.

Prior to hiring, our employees undergo aptitude testing and personal face-to-face interviewing. Following the success of a formal interview with the candidate we conduct thorough reference checks, and require a full criminal background check on each future employee. We have policies set forth that bond employees from the very beginning of their employment. We provide Blanket Fidelity and Business Services Bonding, a comprehensive insurance program with a care, custody and control clause to protect our clients as well as our employees and our business against theft, loss and injury. Our employees are also covered under the ‘Workers Compensation Board’ (WCB).

Care


We care about our community, clients and employees. We are grateful to our community and are obligated to pay back through our ‘Cleaning for a Reason’ program in association with the Alberta Cancer foundation and the Seniors Association of Greater Edmonton (SAGE). To learn more, please click here.

We pride ourselves in our qualified professional staff


Due to our extensive training and expertise our motivated cleaning specialists are inspired and equipped to deliver outstanding customer service and the most thorough cleaning performance imaginable. We guarantee consistency in our training and stay up to date on modern day advances to ensure only the highest standards are upheld throughout our company and delivered throughout our services by adhering strictly to company wide standards. We are always mindful about the compatibility between each surface material and product we use to clean them with. Our collection includes such fine luxury products, that our cleaning specialists enjoy working with the pleasant aromas as much as our valued client’s enjoy coming home to the essence left for them to treasure. Our entire diverse team of individuals act with integrity and ownership, taking care of the clients’ in a way that reflects our companies’ best-practised standards of excellence, as they were one’s own. Our teams’ commitment to providing high quality care and cleaning services for our clients’ insures our services are consistent and hassle free.

Urban Spotless is committed to being a great place to work. We recognize that our employees are our driving force and greatest asset. Our homes cannot sparkle unless the staff members are thriving. Our employees receive comprehensive medical benefits and are well compensated for their work with above average hourly wages. They receive performance-based bonuses. We go above and beyond to support the individual growth of our employees by offering support paying for all of the training and training tools they may need to feel confident within their roles. This ensures our quality standards are met, and are set into place. This also ensures we are helping to lead the way towards bright futures for those individuals wishing to grow within our company.

Urban Spotless’ philosophy is to go above and beyond in all aspects of our business by investing and operating responsibly (economically, socially and environmentally) and by giving back and participating in meaningful ways within our community.


We believe that the health and happiness of our community members greatly enhances the quality of life for everyone. We pride ourselves in being the only Canadian cleaning company that has established a well-rounded volunteer program that includes helping to support various organizations within our community by giving them free access to our services. Our corporate social responsibility has led us to pay back through ‘Cleaning for a Reason’ program in association with Alberta Cancer Foundation and the Seniors Association of Greater Edmonton (SAGE) . Cancer patients undergoing treatment are provided with our services at no charge because we understand how important it is for patients to be surrounded by sanitary conditions, and how hard it can be for them to maintain these standards while undergoing treatments. Senior residents are also able to enjoy the benefit of a free service provided by us upon each account we book. Our ‘Cleaning for a Reason’ program is our way of giving back to the community which has given so much to all of us, and was put into place to make sure these precious members of our community are noticed and well cared for.

Energy and Greenhouse Gas Reduction. As consumers we all have an obligation to conserve our natural resources and reduce the amount of waste of which we dispose of. We look for ways to conserve raw materials and seek manufacturers and products which need less energy use to produce a package and reduce green house gas emissions. We only purchase safe, food grade, re-usable and recyclable PET plastic packaging for our products; PET stands for polyethylene terephthalate. It is commonly used to package soft drinks, water, juice, and other liquids as well as peanut butter and salad dressings. Sustainable manufacturers of PET plastic work to reduce the environmental footprint of their package through reduced or renewable energy use.
PET is lightweight and can be packed and shipped efficiently, reducing fuel requirements and greenhouse gas emissions during transport, helping to support our sustainable transport initiative.

Employee Commuting Program For this initiative to the reduction of greenhouse gas emissions, we set into a place an employee-commuting program. Our staff are provided with fuel efficient vehicles that are driven by teams of 2, 3 or more, to reduce the number of vehicles on the road.

"Urban Spotless is a leader in the residential cleaning industry with a distinctive collection of products and a reputation for excellence." - Toronto Star


"Urban Spotless is a leader in the residential cleaning industry with a distinctive collection of products and a reputation for excellence." - Windsor Star


"Urban Spotless is a leader in the residential cleaning industry with a distinctive collection of products and a reputation for excellence." - The Globe and Mail


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